I think I'll just go back to my vendor...Why? So you can get locked in again? If you are concerned that the knowledge to do the conversion isn't available within your organisation then you don't need to worry. With us we've seen it all before. That is why our ASN.1 engine performs a generic conversion first, we know we can't trust what's supposed to be there, instead we find out what actually is there. We have deep experience in converting to and from ASN.1, XML, JSON, CSV, Custom Binary and pretty much anything else and with that experience we understand that what is in the documentation is rarely completely accurate. We know how to work around the inconsistencies in vendor's implementations and along the way we will give you valuable insights into the data and processes that are the lifeblood of your business.
My vendor will know their own system best...That's true, but you are not likely to see any of those staff. Chances are your vendor will quote you their best staff, but supply you with inexperienced graduates. Of course, it is highly likely that they won't know the other format that you need them to work with. So instead of then having two vendors pointing fingers at each other when things don't work, with us you get the experience and understanding necessary to get two different systems talking to each other.
You're only a small business...That's true, but even your vendor, with their tens of thousands of employees will only have a small handful of staff who truly know this part of their technology and you are highly unlikely to be able to get access to them when you need it. With us you get direct access to people who know how to do mediation.